Matjari

Terms of Service · Last updated: 2026-08-20

العربية

Terms of Service

Who we are

Matjari is a marketplace. Sellers list their own items and are responsible for them. Think of it as your own shop: we bring you the buyers, and our photo search lets someone find your product from a picture, which sells it faster than a search box ever will.

Selling: list as much as you like

There is no limit on how many products you can list, and listing is free. No fees per item, no cap, no upgrade to unlock more.

What you sell must be legal. No drugs, pills or medicines. No adult or sexual content. No weapons, stolen or counterfeit goods, live animals, or anything you do not have the right to sell.

Everything stays inside the app

Do not put links in your listings — not to other apps, not to other marketplaces, not to any website.

Do not put your social media accounts in your listings, and do not upload screenshots of your social profiles as product photos.

Do not put your phone number in a listing, a product title, a description or an image.

Buyers reach you through the messages and offers in the app, and that is where you answer them. Once an order is placed you get the delivery details you need. Pulling buyers out of the app is the fastest way to lose your account.

Buying and paying

Orders are paid on arrival, in cash, directly to the seller or their courier. We never take card details and we do not process payments.

The contract of sale is between the buyer and the seller. Price, condition, delivery and returns are the seller's responsibility.

Offers are proposals, not sales, until the seller accepts one.

Cancelling an order

You can cancel any order yourself before it ships. That costs you nothing.

After it ships, cancelling counts against your completion rate.

If fewer than 65% of your orders end up completed, your account can be suspended. Sellers pack and travel for every order; ordering with no intention of receiving wastes their money.

We can cancel any order ourselves if it looks suspicious, and we do not have to explain the pattern that triggered it.

Fraud

Scams, fake orders, payment fraud and impersonation get the account removed, and we will pursue them legally where the law allows.

Reviews

Only a verified buyer can review a product, and only after their order has been delivered. Everyone can read reviews and see how many units a listing has sold.

Reviews must describe your own experience. Paid, traded or retaliatory reviews are removed.

Your account

One account both buys and sells. Give accurate details, keep your password to yourself, and be old enough to enter a contract where you live.

You can delete your account at any time from Account → Settings. Deleting removes your login, your listings and your messages. Completed orders are kept as a record of the sale, with your personal details removed, because the other party to a sale is entitled to their copy of it.

Objectionable content

There is no tolerance for offensive, hateful, sexual or abusive content, or for harassment.

Anyone can report a listing, a review or a message from inside the app, and can block a seller so their items and messages disappear. We review reports, remove violating content, and eject the accounts responsible.

Contact

Questions, reports and takedown requests:

support@matjari.me

Matjari — Terms of Service